1. Introduction
These terms and conditions apply to all orders and purchases made through our website. By using our services, you accept these terms.
2. Availability of Service and Products
We offer products that are shipped from Denmark, Norway and UK. We deliver to all mainland islands in the Faroe Islands. Delivery to other islands requires an additional fee.
3. Prices and Taxes
All prices include VAT. Extra charges may apply if the customer requests delivery to islands that are not mainland islands. Prices are updated regularly.
4. Delivery Time and Shipping
Delivery usually takes approximately one to three weeks, depending on stock. We reserve the right for potential delays caused by mechanical issues or other circumstances, as the goods are shipped from Denmark, Norway and/or UK. We deliver to the door or other locations on mainland islands. The cost of delivery to other islands, which are not mainland islands, is DKK 250.
5. Payment Terms
We accept payment cards. Payment must be made at the time of order.
6. Cancellations and Changes to Orders
Cancellations and changes to orders must be made before Tuesday, so that adjustments can be made before the goods are dispatched from Denmark.
7. Returns and Refunds
We accept returns within 14 days of receipt if the product is unused and in its original packaging. The customer is responsible for the shipping costs for the return. 14 days right of withdrawal. 24-month warranty and estimated delivery time.
8. Security and Privacy Policy
Personal information, such as name, address, email, and payment details, is only used for these purposes and will never be shared with third parties without consent, unless necessary to perform a service (e.g., payment processing or invoicing). We also comply with all GDPR regulations, as well as applicable laws and guidelines from relevant authorities.
9. Liability Limitation
We are not responsible for delays caused by customs processing or other circumstances beyond our control. We also do not assume responsibility for any fees that may arise from importation.
10. Purpose and Changes
We reserve the right to change these terms at any time. The changes will take effect on the day they are published on the website.